What clinics ask before their first case

Ring or WhatsApp the lab and we will put your clinic on a collection route. Our executive collects the impression, prescription and shade from your clinic; further afield, send it by courier to the address on the contact page.

Yes — export the scan (STL or PLY) from any scanner and send it with the bite scan and the prescription. Digital cases skip the impression and go straight to the design screen.

Send a photograph of the shade tab held next to the tooth, in daylight, with the tab number visible. For anterior work a face photograph helps the ceramist read the patient.

It depends on the work — a monolithic crown and a layered full-arch are not the same job. Every case gets a promised date when it is registered, and you can see it in your login. Emergency cases have their own lane; ask when you send it.

Tell us the same day. Adjustments and remakes are handled as a priority with the original case record in front of the technician, and we will tell you what, if anything, it costs before we start.

Every clinic gets a login. Doctor Login shows every case you have sent, which bench it is on, when it ships and when it was delivered, with the invoices alongside.

Monolithic and layered zirconia, lithium disilicate, PFM, full metal, PMMA, acrylic and flexible denture resins, cobalt-chrome frameworks, and the implant components for every major system. See each service page for the list.

Send an enquiry from the Academy page with the programme you are interested in. Batches are small and taught at the bench; we will reply with the next dates and the fee.